ISO Quality

Quality Accreditations

ISO 9001 - 2008

ISO 9001 is the internationally recognised standard for an organisation's internal Quality Management. The term 'quality' refers to all those features of a product or service which are required by the customer. An organisation's 'Quality Management' refers to an organisation's actions to ensure that its products or services satisfy its customers' quality requirements and complies with any regulations applicable to those products or services.


Most organisations want ISO 9001 certification to qualify for a tender or to achieve preferred supplier status: typically for a Local Authority. However, there are many other benefits that can be added to these, including:

  • Improved internal working leading to less errors and re-work
  • Improved customer satisfaction and loyalty
  • Improved morale and motivation
  • Preferential insurance premiums
  • Competitive advantage
  • Increased profitability
  • Enhanced status

In addition, ISO 9001 is designed to be compatible with other management system standards such as ISO 14001 (Environmental), OHSAS 18001 (Health and Safety) and ISO 27001 (Information Security). All or any combination of these complementary standards can be integrated seamlessly. They share many principles.

ISO 14001- 2004

ISO 14001 is widely recognised as the foundation standard of the ISO 14000 series. Its sole purpose is to specify a clear framework of control for a company's Environmental Management System.

ISO 14001:2004 is the internationally recognised standard for an organisation’s Environmental Management System.

The ISO 14000 standards series emerged primarily as a result of the Uruguay round of the GATT negotiations and the Rio Summit on the Environment held in 1992.

ISO 14001:2004 has emerged as the standard most likely to be specified in client tenders to prove environmental credentials.

ISO 14000 elements provide businesses a flexible framework for managing and continually improving their environmental programs. Utilizing ISO 14001 enables companies to merge existing and new environmental programs into one coherent system to efficiently manage all their environmental activities.

The Benefits of ISO 14001
Having an ISO 14001 Environmental Management System will make a powerful statement about your organisation's commitment to the environment and give you internationally recognised "Green Credentials".

ISO 14001 will allow you to plainly demonstrate legal and regulatory conformity.

ISO 14001 has the potential to reduced the cost of public liability insurance.

ISO 14001 will help you to reduce costs in terms of your company's overall consumption, waste and recycling management.

ISO 14001 will help you to manage and monitor environmental risks.

ISO 14001 will help your company to crystallize its environmental policy, develop sustainable environmental objectives, and implement positive actions.

ISO standards are a requirement on tender lists for most local authorities, large corporations and many small to medium environmentally aware businesses.

Implementing ISO 14001:2004 will clearly show you where energy savings can be made and can potentially save you hundreds of pounds each year on your energy bills.

ISO 18001

OHSAS 18001 is the internationally recognized assessment specification for occupational health and safety management systems. It was developed by a selection of leading trade bodies, international standards and certification bodies to address a gap where no third-party certifiable international standard exists.

OHSAS 18001 has been designed to be compatible with ISO 9001 and ISO 14001, to help your organization meet their health and safety obligations in an efficient manner.

The following key areas are addressed by OHSAS 18001:

  • Planning for hazard identification, risk assessment and risk control
  • OHSAS management programme
  • Structure and responsibility
  • Training, awareness and competence
  • Consultation and communication
  • Operational control
  • Emergency preparedness and response
  • Performance measuring, monitoring and improvement

PAS 102

PAS 102 has been developed to provide quality requirements for recycled glass suitable for the following secondary markets:

Glass can be used by the following methods:

  • In ceramic sanitary ware production;
  • In sports turf and related applications (e.g. as top dressing, root zone material or golf bunker sand);
  • As water filtration media (e.g. in applications for waste water treatment);
  • As an abrasive. Colour, contamination limits and particle size requirements of processed glass are specified for each secondary market and test methods are detailed, as appropriate.

Filtration Media

Crushed glass can be used as granular media for filtration applications such as in the treatment of potable water, municipal wastewater, and industrial wastewater.

There is also potential for the use of glass as granular media for filtration of swimming pool water and various aquaculture and fish farming applications where water is recycled or high purity is demanded.

Clause 7 of PAS 102 relates to non-potable water applications including tertiary sewage treatment, industrial process water treatment, landfill leachate and swimming pool filtration. It excludes potable water filtration, specifications for which are still under development.

PAS 102 specifies colour, contamination limits and particle shape, and particle size requirement are given for three grades of processed glass.